Peter Koffman understands the complexity of managing and operating a business. His experience as CEO of a multi-line junior department store, Koffmans, Inc., operations manager of a group of ComputerLand franchise stores and his nearly 20 years in the technology field afford him a wealth of experience and knowledge.
Peter is a graduate of the University of Michigan with a B. A. in Economics. He has attended numerous seminars and conferences involving the latest advancements in telecommunications.
He earned the AVAYA certification to sell structured connectivity solutions, while working as an account manger in telephone systems and related equipment division of a major Midwest electrical company, Van Ert Electric Co.
He is focused on the convergence of computer and telephony solutions and how they best apply to each individual business or organization. Peter‘s position on customer service can be summed up by this statement; “If you have an issue, or a problem, call me and I will take ownership of it.”
Dan Koffman
is a 1993 graduate of the Haworth Business College at Western Michigan
University. Prior to working as a communications consultant, Dan had extensive experience in financial advising. His background includes heading a financial planning division for
Chase Bank and later running his own investment banking and financial services firm.
"Even if
customers are perfectly happy with their service from their present
providers, we can usually help them reduce their communication
costs by implementing more efficient systems.” said Dan. “The most exciting part of this business, for me, has been uncovering erroneous or
unauthorized charges and negotiating credits for clients that did not realize they were overspending. Most businesses don't have the knowledge or time to decipher confusing and complex invoices. When we find errors and overcharges it enables us to recover substantial dollars and correct future billings, resulting in ongoing lower costs."